Amazon Connect Managed Service
AllCode offers Amazon Connect Managed Services to modernize client support. We create and operate seamless contact center systems as Amazon Connect partners.
Our services include simple setup, real-time support, ongoing maintenance, and system integration. The vast Amazon Connect documentation and capabilities of AllCode can optimize customer interactions and workflows. Our tailored, cost-effective solution grows with your organization using intelligent routing, chatbots, speech analytics, and customizable contact flows.
Benefits for Amazon Connect Service
Comprehensive Deep Evaluation
Perform performance, security, and compliance analysis to optimize your infrastructure.
Personalized Architecture
Create safe, scalable designs for your business and technical demands.
Quick Deploy
Instantly implement new solutions and integrate them into your systems with no downtime.
Optimise costs
Intelligent resource management and scalability can cut operational costs by 80%.
Simple Scalability
Easily scale your infrastructure to suit client demand or corporate development.
Continuous Support
To ensure system reliability, use constant monitoring and expert support.
Amazon Connect Services
We help you build better customer service solutions by capitalizing on Amazon Connect and AWS.
Implementing a Contact Center
Easily deploy Amazon Connect managed services for your business. Use experts to establish your AWS Connect call center smoothly, eliminating disruptions and enabling instant operations.
Contact Flow Customization
Optimize customer interactions with tailored contact flows. To improve routing, self-service, and customer happiness, our designs interact with Amazon Connect documentation.
Integration with Tools
To create a connected and efficient contact center environment, integrate Amazon Connect with CRMs, ticketing platforms, and third-party apps.
Omni-channel help
Our Amazon Connect contact center can integrate phone, chat, and message channels for a single customer experience and flexibility.
Automation with AI
Implement intelligent chatbots and voice recognition with Amazon Lex to automate and streamline your AWS call center.
Flexible scalability
Amazon Connect contact centers can be scaled easily to meet changing company needs without compromising quality.
Live Analytics and Reporting
To track performance, improve workflows, and improve decision-making, use Amazon Connect documentation and analytics tools.
Let’s Modernize and Migrate Your Applications Together with AllCode!
Client Testimonials
Vik Bakhru
COO, Consejo Sano
"AllCode’s team drove the product design, architecture, management and implementation of a multi-channel enterprise solution to increase patient engagement for Care providers. The solution was bilingual, allowed well-care appointments to be scheduled leveraging our Twillio partnership. The solution included a detailed patient follow up flow starting with appointment reminders and proactive scheduling."
Mark Paci
COO, DataPlus Sports
“I want to give my compliments to AllCode and the AWS Jumpstart program! One of the most impressive things about AllCode is they were able to get half of our SOW paid with the assistance of the AWS JumpStart program. One day, I submitted a service request to AllCode. As soon as the message was sent out, the phone rang with a voice, ‘Hello, I am an AllCode support engineer…’ After a brief communication, then we were able to get started on our proposal immediately. We’re startup so we greatly appreciated the contribution from AWS!”
Carol Lutz
COO, Let's Play Soccer
“When databases fail or you need help with customers in front of you, it is so helpful to have someone you can rely on to be there to help you and that is AllCode.”
Branden Boag
Director Sales & Alliances, Action1 Corporation
“AllCode did a great job migrating parts of our solution to AWS. We look forward to continuing to engage AllCode to assist with our platform.”