2. Do a one time Virtual Terminal Authorize and Capture to make up for the credit card transaction that just failed.
- After you’ve logged into your Authorize.net account, select Recurring Billing from the Tools Menu on the left hand side.
- Select the subscription that failed. On the ARB Subscription Detail, click on the Edit Subscription.
- Enter the new credit card information. Submit the information
- Return to https://account.authorize.net/
- Go to Virtual Terminal from the Tools Menu
- Do a Authorize and Capture on the new credit card.
- Congrats! You’ve now successfully updated your client’s credit card information so you can continue to collect money via their existing subscription.
![Joel Garcia](https://allcode.com/wp-content/uploads/2019/11/JOEL-GARCIA__black.png)
Joel Garcia has been building AllCode since 2015. He’s an innovative, hands-on executive with a proven record of designing, developing, and operating Software-as-a-Service (SaaS), mobile, and desktop solutions. Joel has expertise in HealthTech, VoIP, and cloud-based solutions. Joel has experience scaling multiple start-ups for successful exits to IMS Health and Golden Gate Capital, as well as working at mature, industry-leading software companies. He’s held executive engineering positions in San Francisco at TidalWave, LittleCast, Self Health Network, LiveVox acquired by Golden Gate Capital, and Med-Vantage acquired by IMS Health.