We are seeing issues bridging Twilio calls between the customer and agent with IVR, whisper, wait music, and call recording. Scenario: We have clients calling in. They enter an id to the Twilio based IVR. We play wait music. We call the agent. When the agent picks up...
Issues
Software Issues can be caused by inaccurate data edits, glitches in out-of-date installed programs, or even a mistake in a computer’s coding. Some common software computer problems include, Peripheral commands interpreted incorrectly, Computer freezes etc.

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